The Challenge: Paper-Based Operations
QuickFix Services, a growing plumbing and home repair company, was managing service requests through phone calls and paper forms. This led to scheduling conflicts, lost records, and frustrated customers.
They needed a mobile solution that technicians could use in the field to view jobs, update status, and collect payments, without requiring complex training.
The Solution: Flutter Mobile App with Cloud Backend
We built a cross-platform mobile app using Flutter, allowing technicians to access job details, customer info, and service history from their phones.
Backend: Built with Hono and PostgreSQL, deployed on DigitalOcean for reliable performance. Supabase Auth handles secure user authentication.
Key Features: Real-time job updates, digital invoicing, GPS tracking, customer signatures, and photo uploads for completed work.
The app works offline and syncs when connection is restored, critical for technicians working in basements or remote areas.
The Results: Streamlined Operations and Faster Service
QuickFix reduced scheduling conflicts by 80% and cut down paperwork processing time from hours to minutes. Customer satisfaction improved with real-time job status updates.
As Ahmed Hassan, their Operations Manager noted: 'Wirity Labs delivered exactly what we asked for. Professional, responsive, and they genuinely care about security.'
